Kimberly Brzezinski

Kimberly Brzezinski

Director Of Network Operations @ MDLIVE

About Kimberly Brzezinski

Kimberly Brzezinski serves as the Director of Network Operations at MDLIVE, an Evernorth company, where she has worked since 2022. With extensive experience at Cigna in various operational roles, she specializes in transformational change and has implemented Robotics Process Automation to improve operational efficiency.

Current Role at MDLIVE

Kimberly Brzezinski serves as the Director of Network Operations at MDLIVE, an Evernorth company, since 2022. In this role, she focuses on overseeing network operations and implementing strategies to enhance operational efficiency. Her leadership is crucial in managing the complexities of healthcare network operations.

Previous Experience at Cigna

Prior to her current position, Kimberly Brzezinski worked at Cigna in various roles from 2006 to 2022. She held the position of Service Delivery Lead from 2019 to 2022, where she was responsible for service delivery operations. Earlier, she served as the Central Operating Effectiveness Deployment Lead from 2013 to 2016 and as Operations and Continuous Improvement Lead from 2016 to 2019, focusing on operational effectiveness and continuous improvement initiatives.

Educational Background

Kimberly Brzezinski studied at Champlain College, where she earned a Bachelor of Science (B.S.) in Business Management from 2015 to 2017. Additionally, she completed a certification in Human Resources Management and Services in 2015. Her educational background supports her expertise in operational leadership and organizational consultation.

Specializations and Skills

Kimberly Brzezinski specializes in transformational change within healthcare network operations. She has implemented Robotics Process Automation (RPA) to improve operational efficiency. Her approach is dynamic and data-driven, allowing her to effectively address various business challenges in the healthcare sector.

Career Progression

Kimberly Brzezinski has a diverse career in healthcare operations, starting as a Provider Relations Representative at Allied Health Group in 1997. Over the years, she has held various positions at organizations such as Oxford Health Plans and Cigna, accumulating extensive experience in operational leadership and process management.

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