Lindsay D.
About Lindsay D.
Lindsay D. is a Customer Service Representative with extensive experience in the healthcare sector, currently employed at MDLIVE, Inc. She holds a Bachelor of Arts in International/Global Studies from the University of North Carolina at Chapel Hill and has a strong background in communication and community service.
Work at MDLIVE
Lindsay D. has been employed at MDLIVE, Inc. as a Customer Service Representative since 2016. In this role, she engages with clients to provide support and assistance regarding telehealth services. Her experience in customer service allows her to effectively address client inquiries and resolve issues. Lindsay's tenure at MDLIVE spans over eight years, showcasing her commitment to the organization and its mission.
Education and Expertise
Lindsay D. has a diverse educational background. She completed a Bachelor of Arts in International/Global Studies with a minor in Anthropology at the University of North Carolina at Chapel Hill from 2010 to 2014. She also participated in the Pre-Medicine Post Baccalaureate program at the University of North Carolina at Greensboro from 2016 to 2018. Additionally, she studied Global Health and Development Policy at the School for International Training in Switzerland in 2013. Lindsay possesses expertise in Microsoft Access, which aids in data management and analysis within her customer service roles.
Previous Experience at UnitedHealth Group
Before joining MDLIVE, Lindsay D. worked at UnitedHealth Group as a Customer Service Representative for ten months in 2015 and 2016. In this position, she developed her skills in customer service and gained experience in the healthcare industry. This role contributed to her professional growth and prepared her for her current responsibilities at MDLIVE.
Background in Nonprofit Organizations
Lindsay D. has experience working with nonprofit organizations, reflecting her commitment to community service and social causes. This involvement indicates her dedication to making a positive impact in her community and aligns with her educational pursuits in global health and development.
Communication Skills and Public Speaking
Lindsay D. has a strong background in theatre and public speaking, which enhances her communication skills in customer service roles. This experience allows her to effectively convey information and engage with clients, contributing to a positive customer experience.