Matthew Travis
About Matthew Travis
Matthew Travis is a Production Support Analyst currently employed at MDLIVE, an Evernorth company, since 2022. He has a diverse work history, including roles at Apple, PNC, Express Scripts, Bayer, Best Buy, and GameStop.
Current Role at MDLIVE
Matthew Travis serves as a Production Support Analyst at MDLIVE, an Evernorth company, since 2022. In this role, he is responsible for ensuring the smooth operation of production systems and providing support to users. His experience in technical support and analysis contributes to the efficiency of the company's services.
Previous Experience at Apple
Prior to his current position, Matthew worked at Apple as a Senior AppleCare iOS Support Advisor from 2014 to 2016. During his two years at Apple's headquarters in Illinois, he provided technical support and customer service for iOS devices, assisting users with troubleshooting and resolving issues.
Background in Financial Services at PNC
Matthew's career includes a role at PNC as a Branch Financial Sales Consultant from 2013 to 2014. In this position, he worked for 11 months, focusing on customer service and financial product sales, helping clients with their banking needs.
Technical Expertise at Express Scripts
From 2020 to 2022, Matthew worked as an IT Technical Analyst at Express Scripts in the Greater St. Louis Area. His responsibilities included troubleshooting technical issues and supporting IT operations, leveraging his technical skills to enhance service delivery.
Engineering Role at Bayer
Matthew served as a Lead Field Engineer at Bayer from 2017 to 2020. Over three years, he was involved in engineering projects, applying his technical knowledge to support field operations and ensure project success in Creve Coeur, Missouri.