Nicole Krause
About Nicole Krause
Nicole Krause is a Provider Relations Lead Analyst at MDLIVE, an Evernorth company, with a background in communication and customer service. She holds a Bachelor's degree in Communication Arts from Florida International University and has experience in both retail and healthcare sectors.
Work at MDLIVE
Nicole Krause currently serves as the Provider Relations Lead Analyst at MDLIVE, an Evernorth company, since 2022. In this role, she focuses on enhancing provider relationships and improving service delivery. Prior to this position, she worked as a Health Service Specialist at MDLIVE from 2018 to 2022. During her tenure, she contributed to various initiatives aimed at optimizing healthcare services and ensuring effective communication between providers and the organization.
Education and Expertise
Nicole Krause holds a Bachelor's degree in Communication Arts from Florida International University, which she completed from 2019 to 2021. She also earned an Associate of Arts degree in Mass Communication/Media Studies from Broward College, studying from 2016 to 2019. Her educational background equips her with strong communication skills, enhancing her ability to manage social media and engage effectively with stakeholders.
Background
Nicole Krause has a diverse professional background that spans the food industry, retail, and healthcare sectors. She worked as a Sales Associate at PetSuperMarket in Weston, Florida, from 2017 to 2018, where she gained experience in customer service and sales. This varied experience contributes to her current role in healthcare, where she applies her skills in communication and teamwork.
Skills and Competencies
Nicole possesses strong skills in Microsoft PowerPoint, which supports her analytical work and presentations. Her expertise in customer service and teamwork is complemented by her educational background in communication, allowing her to effectively collaborate with colleagues and providers in her current role.