Rachael Davis
About Rachael Davis
Rachael Davis serves as the Specialty Network Coordinator and Recruiter at MD Live, Inc., where she has worked since 2020. She has a diverse background in healthcare and customer service, along with military training.
Work at MDLIVE
Rachael Davis currently serves as the Specialty Network Coordinator and Recruiter at MDLIVE, Inc., a position she has held since 2020. In this role, she acts as the primary contact for Behavioral Health providers, ensuring their needs are addressed promptly. Rachael focuses on enhancing provider satisfaction and productivity, striving to create a best-in-class experience for the providers she supports. Her responsibilities include identifying and resolving friction points that may affect the providers' operations.
Previous Experience in Healthcare
Prior to her current role, Rachael worked at MDLIVE, Inc. as a Healthcare Services Specialist from 2019 to 2020. This position allowed her to gain valuable experience in the healthcare sector, contributing to her understanding of provider needs and operational challenges. Her background in healthcare services has equipped her with the skills necessary to effectively support Behavioral Health providers.
Military Background
Rachael Davis has a military background, having served as a Basic Combat Training Trainee in the US Army in 2018. She completed her training at Fort Sill, Oklahoma, for a duration of five months. This experience provided her with discipline and teamwork skills, which are beneficial in her current professional endeavors.
Education and Expertise
Rachael studied at Broward College, where she earned an Associate of Arts degree from 2021 to 2023. Her education has contributed to her expertise in healthcare coordination and recruitment, particularly within the behavioral health sector. The knowledge gained during her studies supports her current role at MDLIVE, where she focuses on provider relations.
Customer Service Experience
Rachael has extensive experience in customer service, having worked in various roles prior to her current position. She served as a Customer Service Representative at Alorica in 2018 and as a Customer Service Lead at Winn-Dixie from 2006 to 2008. Additionally, she worked as a Returns Processor at Richline Group from 2009 to 2012. These roles have helped her develop strong communication and problem-solving skills, essential for her current responsibilities.