Rhonda Routh
About Rhonda Routh
Rhonda Routh is a Sr. Client Operations Analyst with over 12 years of experience in health insurance sales, consulting, and client account management. She has worked for notable companies such as MDLIVE, Inc., RedBrick Health, and CIGNA, and holds a Bachelor of Applied Science in Business Administration from Metropolitan State University.
Current Role at MDLIVE
Rhonda Routh currently serves as a Senior Client Operations Analyst at MDLIVE, Inc. in Surprise, Florida. She has held this position since 2015, contributing to the company's client operations for over nine years. In her role, she focuses on optimizing client interactions and ensuring effective service delivery.
Previous Experience at MDLIVE
Rhonda Routh previously worked at MDLIVE, Inc. as a Senior Client Operations Analyst for a brief period in 2015. During her two-month tenure in Sunrise, Florida, she gained insights into the company's operational processes and client management strategies.
Experience at RedBrick Health
Before joining MDLIVE, Rhonda Routh worked at RedBrick Health as a Senior Client Solutions Manager from 2013 to 2015. In this role, she managed client relationships and was responsible for delivering tailored solutions to meet client needs over a two-year period.
Career at CIGNA
Rhonda Routh spent five years at CIGNA as an Account Specialist from 2008 to 2013. Her responsibilities included managing client accounts and providing support in health insurance sales and consulting, which laid the foundation for her expertise in client account management.
Education and Qualifications
Rhonda Routh studied at Metropolitan State University, where she earned a Bachelor of Applied Science (BASc) in Business Administration and Management from 2008 to 2010. This educational background supports her extensive experience in health insurance and client operations.