Tim O'toole
About Tim O'toole
Tim O'Toole serves as the Senior Director of Sales Operations at MDLIVE, an Evernorth company, where he has worked since 2021. He has extensive experience in sales operations and financial analysis, having held leadership roles at various companies including PeopleFluent, Autodesk, and Applause.
Current Role at MDLIVE
Tim O'toole serves as the Senior Director of Sales Operations at MDLIVE, an Evernorth company, since 2021. He is based in Miramar, Florida. In this role, he oversees various sales operations functions, focusing on optimizing processes and enhancing team performance. His responsibilities include managing broker commission payments and supporting lead generation strategies through Marketo. O'toole's expertise in Salesforce.com FLOW & Process Builder aids in automating complex business processes, contributing to the efficiency of the sales operations.
Previous Experience in Sales Operations
Before joining MDLIVE, Tim O'toole held several key positions in sales operations. He worked as the Director of Sales Operations at Applause from 2018 to 2021, where he focused on enhancing operational efficiency. Prior to that, he served as the Director of Sales Operations at PeopleFluent from 2012 to 2018, contributing to the company's sales strategy for six years. His experience in these roles has equipped him with a strong foundation in sales operations management.
Educational Background
Tim O'toole earned a Bachelor of Arts degree in Economics and Finance from Stonehill College, where he studied from 1991 to 1995. He furthered his education by obtaining a Master of Business Administration (MBA) in Finance from Bentley University - McCallum Graduate School of Business, completing his studies from 1996 to 1999. This educational background provides him with a solid understanding of financial principles and business operations.
Expertise in Sales and Process Management
Tim O'toole possesses significant expertise in various sales and process management tools. He utilizes RFPIO software for RFP-RFI support, streamlining proposal management. His experience with Icertis software allows him to set up and configure contract management processes effectively. O'toole is also involved in managing demand generation processes, including lead qualification and sales workflows, which enhances the overall sales strategy.
Career History in Financial Analysis
Tim O'toole has a background in financial analysis, having worked as a Financial Analyst at Electronic Data Systems in the EDS Wireless Communications Group from 1998 to 2000. He also served as a Senior Financial Analyst at Artesyn Technologies in the Standard Products Division from 2003 to 2006. These roles provided him with valuable insights into financial operations, which he applies in his current sales operations position.