Velma F.
About Velma F.
Velma F. serves as the Director of Operations at MDLIVE, Inc., a position she has held since 2016. With a strong background in project management and program oversight, she has successfully managed multimillion-dollar portfolios across various organizations.
Work at MDLIVE
Velma F. has served as the Director of Operations at MDLIVE, Inc. since 2016. In this role, she oversees various operational functions, ensuring efficient processes and effective management of resources. Her leadership contributes to the organization's commitment to providing accessible healthcare solutions. With over eight years in this position, she has played a significant role in shaping the operational strategies that support MDLIVE's mission.
Previous Experience at ADT
Prior to her current role, Velma F. worked at ADT from 2012 to 2016 as a Project Manager in the Program Management Office. During her tenure, she directed a $4.5 million program aimed at enhancing ADT's Express Consent Store, which improved transactional communication and reduced TCPA litigation risks. She also managed the decommissioning of legacy applications and the integration of Salesforce services into ADT's ecosystem as part of a $10 million program.
Experience at Insight Global
Velma F. began her tenure at Insight Global in 2012 as a Project Manager in the Program Management Office, where she worked for one year. She returned to Insight Global in 2020 as an Information Technology Program Manager. In this capacity, she has managed significant projects, including a $10 million+ Identity Governance Automation and Identity Access Management program, implementing SaaS solutions such as SailPoint IdentityNow and Okta.
Education and Expertise
Velma F. holds a Bachelor's degree from Florida International University, where she studied from 2004 to 2007. She furthered her education by obtaining a Master of Business Administration (MBA) from Nova Southeastern University, completing her studies from 2010 to 2012. Her educational background, combined with her extensive experience in project management and operations, equips her with the skills necessary to manage complex portfolios and drive digital transformation initiatives.
Project Management and Leadership
Throughout her career, Velma F. has managed a cross-functional portfolio exceeding $30 million, utilizing Agile and Waterfall methodologies. She has successfully overseen the integration of over 5,000 employees and 80+ Security Services Offices in a $25 million+ M&A portfolio for ADT and Defenders. Her leadership in these projects demonstrates her capability in managing large-scale initiatives and enhancing organizational performance.