Emma B. Bock
About Emma B. Bock
Emma B. Bock is a Senior Customer Success Analyst and Team Lead currently based in Aguadilla, Puerto Rico. She has a background in environmental science and sustainability, with previous roles in customer support and animal care.
Current Role at Measurabl
Emma B. Bock currently serves as a Senior Customer Success Analyst and Team Lead at Measurabl, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's sustainability solutions. Her responsibilities include leading a team, managing customer relationships, and providing support to clients to maximize their use of Measurabl's services. Her expertise in customer success is instrumental in driving the company's mission of promoting sustainability in the built environment.
Previous Experience at Measurabl
Prior to her current role, Emma Bock held multiple positions at Measurabl, including Senior Support Analyst and Customer Success Associate. She began her journey with the company as a Customer Success Intern in 2020, where she gained foundational knowledge in customer support and sustainability practices. Over the course of her tenure, she contributed to various initiatives aimed at improving customer engagement and support processes, showcasing her commitment to the company's objectives.
Volunteer Work in Animal Care
Emma volunteered at the Wildlife Center of the North Coast from 2021 to 2022, where she was involved in animal care and rescue transport. This role allowed her to apply her passion for animal welfare and conservation in a practical setting. Her experience in this capacity reflects her dedication to environmental stewardship and her interest in preserving wildlife.
Educational Background in Environmental Science
Emma Bock graduated with a Bachelor of Science degree in Environmental Science from San Diego State University in 2020. Her academic journey included a study abroad program focused on sustainability, which deepened her understanding of environmental issues. Additionally, she completed the International Baccalaureate Course Certification at Annie Wright Schools, further establishing her foundation in environmental studies.
Leadership in Environmental Organizations
During her time at San Diego State University, Emma was actively involved in the Enviro-Business Society (e3), where she served as Vice President. In this leadership role, she organized events and initiatives aimed at promoting sustainability and environmental awareness among students. Her involvement in this organization highlights her commitment to fostering a culture of sustainability and her ability to lead and inspire others.