Hannah Esberg
About Hannah Esberg
Hannah Esberg is a Senior Manager of Customer Operations at Measurabl, with a background in customer success and marketing. She has held various roles in organizations focused on sustainability and customer engagement, demonstrating a commitment to improving processes and metrics in her field.
Current Role at Measurabl
Hannah Esberg currently serves as Senior Manager of Customer Operations at Measurabl, a position she has held since 2023. In this role, she focuses on improving customer operations and enhancing the overall customer experience. Prior to this, she worked as Manager of Customer Success for North America at Measurabl from 2022, where she established scalable resources and key customer success metrics. Her responsibilities include improving new-hire onboarding processes and fostering customer self-reliance within the Customer Success team.
Previous Experience at Measurabl
Hannah Esberg worked at Measurabl from 2018 to 2021 as Senior Customer Success Manager. During her tenure, she contributed to customer success initiatives and supported clients in achieving their sustainability goals. Her experience at Measurabl has shaped her approach to customer operations and success, emphasizing the importance of customer engagement and support.
Professional Background
Hannah Esberg has a diverse professional background. She worked as a Strategy Consultant at Accenture from 2015 to 2018, where she developed strategic solutions for clients. Prior to that, she served as Vice President of Marketing at Charity Challenge for five months in 2011. Additionally, she held internships at GreenerU and Aramark, focusing on sustainability initiatives. These experiences have equipped her with a strong foundation in customer operations and sustainability.
Education and Qualifications
Hannah Esberg earned her Bachelor of Science in Business Administration and Management with a focus on Environmental Sustainability from Babson College, where she studied from 2011 to 2015. She also completed the International Baccalaureate program at George School from 2007 to 2011. Her educational background supports her expertise in business operations and sustainability practices.
Skills and Approach
Hannah Esberg utilizes a systems-thinking approach to address complex challenges in business, education, and sustainability. She emphasizes the importance of building skills within her team and enhancing customer self-reliance. Her commitment to fostering a collaborative work environment is evident in her appreciation for the flexibility and culture at Measurabl, which values team members beyond their job titles.