Kristin Rock
About Kristin Rock
Kristin Rock serves as the Chief Customer Officer at Measurabl, bringing over 20 years of experience in energy, cleantech, and sustainability SaaS companies. She has held various leadership roles focused on customer success, demonstrating a commitment to enhancing customer experiences and driving organizational growth.
Current Role at Measurabl
Kristin Rock serves as the Chief Customer Officer at Measurabl, a position she has held since 2023. In this role, she focuses on enhancing customer experiences and driving engagement within the organization. Her responsibilities include minimizing churn and promoting organic growth within customer success teams. Rock operates remotely from San Diego, California.
Previous Experience at Braid Health
Before joining Measurabl, Kristin Rock worked at Braid Health as the Vice President of Customer Success from 2019 to 2020. During her tenure in San Francisco, California, she was responsible for ensuring a high-quality experience for customers and partners, acting as a strategic advisor.
Experience at Power Factors
Kristin Rock held the position of Vice President of Global Customer Success at Power Factors from 2020 to 2023. Based in San Diego, California, she focused on improving customer engagement and adoption, contributing to the overall success of the organization during her three years in this role.
Background in Energy and Sustainability
Kristin Rock has over 20 years of experience in the energy, cleantech, and sustainability sectors, particularly within SaaS companies. Her career includes significant roles at various organizations, such as Director of Professional Services at Phoenix Energy Technologies and Customer Account Manager at Schneider Electric Energy & Sustainability Services.
Educational Background
Kristin Rock studied at Centre College, where she earned a Bachelor of Science degree. Her academic focus included Sociology, Psychology, and Anthropology, providing her with a diverse educational foundation that complements her professional expertise.