Nathan Diesel
About Nathan Diesel
Have you ever told a homeless women her shower-time was up? Informed a scared man his HIV test was positive? Made history by participating in a clinical trial for a life-saving medication? I am passionate about doing unusual things, such as listening to your patients and telling their stories. I am a user experience design consultant who listens well, breathes deeply, and writes complete thoughts in order to discover insights, design products, and deliver solutions that improve the patient experience. The highlight of my career? Hearing profound stories of people suffering from anxiety and depression. The most fun I've had at work? Designing a lip-sync feature for a music app (I used Katy Perry's "Teenage Dream" in the demo and yes, I am gay). With years of design and digital product experience, I am UX certified (Nielsen Norman Group) and specialize in services for the healthcare and health tech industries, such as: • Conducting mixed-methods research: formative, evaluative, exploratory, and explanatory • Listening to patients and telling their stories • Creating empathy maps and journey maps • Sketching storyboards, defining scenarios, and writing user stories • Drafting wireframes and user flows • Designing user interfaces, mockups, and clickable prototypes • Establishing tone and voice, including copywriting and editing • Analyzing data and creating infographics