Adam M. Smith
About Adam M. Smith
Adam M. Smith serves as the Area Vice President at Medallia, a position he has held since 2023. He has extensive experience in account management and solutions consulting, having worked in various roles at Medallia and other companies in the Kansas City area.
Current Role at Medallia
Adam M. Smith serves as the Area Vice President at Medallia, a position he has held since 2023. He operates within the Kansas City Metropolitan Area, where he oversees various strategic initiatives and drives business growth. His role involves managing client relationships and ensuring the delivery of effective solutions that meet customer needs.
Previous Experience at Medallia
Prior to his current role, Adam M. Smith held several positions at Medallia. He worked as a Solutions Consultant from 2015 to 2018, followed by a promotion to Sr. Solutions Consultant from 2018 to 2020. He then served as the Vertical Director of Solution Consulting from 2020 to 2023. His tenure at Medallia has spanned multiple years and has included responsibilities in client engagement and solution delivery.
Experience at SMG and VML
Adam M. Smith began his career as an Account Manager at SMG - Service Management Group, where he worked from 2012 to 2015 in Kansas City, Missouri. He then transitioned to VML for a brief period in 2015, also as an Account Manager. His roles in these organizations provided him with foundational experience in account management and client services.
Educational Background
Adam M. Smith studied at the University of Missouri Trulaske College of Business, where he earned both a Bachelor of Science in Business Administration with an emphasis in Marketing and a Master's degree in Business Administration with a focus on Marketing. His educational background has equipped him with the necessary skills and knowledge to excel in his professional roles.
Early Career and Internships
Before establishing his career in account management, Adam M. Smith gained valuable experience through various internships. He worked as a Marketing Intern at CSC in 2008 and at Hallmark Cards in 2010. Additionally, he served as a Sports Marketing Intern at the University of Missouri from 2007 to 2008. These positions provided him with insights into marketing strategies and practices.