Alexandra Lewis
About Alexandra Lewis
Alexandra Lewis is a Senior Manager of Professional Services Solutions at Medallia, with a diverse background in customer success and marketing across various companies. She holds degrees in Business Management and Entertainment Management from Bay State College and has expertise in digital marketing, sales strategy, and account-based marketing.
Current Role at Medallia
Alexandra Lewis serves as the Senior Manager of Professional Services Solutions at Medallia, a position she has held since 2022. In this role, she focuses on developing and implementing strategies that enhance client engagement and satisfaction. Her expertise in digital marketing and content marketing plays a crucial role in creating effective marketing strategies tailored to client needs. Lewis's responsibilities include overseeing professional services and ensuring that solutions align with client objectives.
Previous Experience at 6sense
Before joining Medallia, Alexandra Lewis worked at 6sense in various capacities. She served as a Senior Customer Success Manager for Strategic Accounts in 2022, following her role as a Senior Customer Success Manager for Enterprise from 2021 to 2022. Additionally, she held the position of Customer Success Manager, Growth from 2020 to 2021. Her experience at 6sense involved managing client relationships and implementing strategies to drive customer success.
Education and Expertise
Alexandra Lewis holds a Bachelor's Degree in Business, Management, Marketing, and Related Support Services from Bay State College. She also earned an Associate's Degree in Entertainment Management from the same institution. Furthermore, she studied International Marketing at the University of Westminster. Her educational background provides a strong foundation for her expertise in digital marketing, content marketing, account-based marketing, and predictive analytics.
Background in Customer Success and Marketing
Throughout her career, Alexandra Lewis has developed a strong background in customer success and marketing. She has held various roles, including Senior Customer Success Manager at SOCi, Inc. and Sales Development Representative at Khoros. Her experience spans multiple industries, including real estate, entertainment, and retail, where she has honed her skills in sales strategy, marketing strategy, and community management.
Skills in Digital Marketing and B2B Strategies
Alexandra Lewis specializes in digital marketing and content marketing, which are essential for crafting effective marketing strategies. She possesses skills in social listening and community management, enhancing customer engagement and satisfaction. Her comprehensive understanding of B2B marketing and business development has contributed to her success in managing professional services solutions, allowing her to create tailored strategies that meet client needs.