Andrew Olmsted
About Andrew Olmsted
Andrew Olmsted serves as the Engagement Director for Professional Services at Medallia, a position he has held since 2020. He has over a decade of experience in professional services, including previous roles at Medallia and Bolt, and holds a B.S. in Economics from the University of Michigan.
Current Role at Medallia
Andrew Olmsted serves as the Engagement Director for Professional Services at Medallia. He has held this position since 2020, contributing to the company's efforts in delivering customer engagement solutions. His role involves overseeing client relationships and ensuring the successful implementation of Medallia's services.
Previous Experience at Medallia
Prior to his current role, Andrew worked at Medallia as a Senior Manager in Professional Services from 2011 to 2018. During his seven years in this position, he was based in Sydney, Australia, where he focused on enhancing client service delivery and operational efficiency.
Experience at Bolt
Andrew Olmsted worked at Bolt as part of the Customer Success team from 2019 to 2020. His tenure at Bolt lasted one year and took place in San Francisco, California. In this role, he contributed to improving customer satisfaction and retention strategies.
Internship at Motion Picture Association
In 2010, Andrew completed a three-month internship at the Motion Picture Association as a Market Statistics Research Intern. This experience provided him with insights into market research and statistical analysis within the entertainment industry.
Education and Academic Background
Andrew Olmsted studied at the University of Michigan, where he earned a Bachelor of Science degree in Economics and Data Mining/Information Analysis Informatics. His studies spanned from 2007 to 2011, equipping him with analytical skills applicable in various professional contexts.