Angel Torres
About Angel Torres
Angel Torres is a Resource Manager in PS Operations at Medallia, with extensive experience in workforce management and financial planning. He has held various analytical roles in companies such as Charming Charlie and Academy Sports + Outdoors, and he holds a B.S. in Industrial Engineering from Lamar University.
Current Role at Medallia
Angel Torres serves as a Resource Manager in Professional Services Operations at Medallia. He has held this position since 2022, contributing to the management of resources within the organization. His expertise in labor planning and systems supports his responsibilities in optimizing resource allocation and enhancing operational efficiency.
Previous Experience at Charming Charlie
Angel Torres worked at Charming Charlie in various roles. He served as a Labor & Scheduling Analyst II from 2016 to 2018, where he focused on workforce management. He later transitioned to the role of FP&A Analyst for a period of 10 months in 2018. His tenure at Charming Charlie was marked by his contributions to financial planning and analysis.
Background in Retail Workforce Management
Before his time at Charming Charlie, Angel Torres worked at Academy Sports + Outdoors as a Retail Workforce Management Analyst from 2015 to 2016. His role involved analyzing workforce data to improve scheduling and labor efficiency. Additionally, he worked as an eCommerce Inventory Specialist at the same company from 2013 to 2015, where he managed inventory processes.
Education and Expertise
Angel Torres graduated from Lamar University with a Bachelor of Science in Industrial Engineering, completing his studies from 2009 to 2013. He also holds an Associate of Science in Academic Studies from Lamar State. Furthermore, he achieved a Lean Green Belt certification from the Institute of Industrial Engineers in 2013, enhancing his skills in process improvement and efficiency.
Professional Experience at PROS
At PROS, Angel Torres held two significant roles. He was a Senior Business Operations Analyst - Resource Planner from 2018 to 2020, where he focused on resource planning and operations. He then advanced to the position of Global Resource Manager from 2020 to 2022, overseeing resource management on a global scale. His experience at PROS contributed to his strong background in program and project management.