Benil Shah
About Benil Shah
Benil Shah is an Account Director at Medallia, where he has worked since 2020. He has extensive experience in data analytics, cloud technology strategy, and customer success, having held various roles at notable companies including Google and Deloitte.
Work at Medallia
Benil Shah has been serving as an Account Director at Medallia since 2020. In this role, he focuses on enhancing customer experiences through data-driven insights. Prior to his current position, he worked as a Senior Program Manager at Medallia from 2019 to 2020, where he contributed to various projects aimed at improving client engagement and satisfaction.
Experience at Deloitte
Benil Shah has extensive experience at Deloitte, where he held multiple roles. He worked as a Manager in Strategy and Analytics for one month in 2019 and served as a Senior Consultant from 2016 to 2019 for three years. Additionally, he was a Consultant from 2014 to 2016 for two years. His work involved consulting clients on IT strategy, customer success, and data analytics.
Career at Google
Since 2022, Benil Shah has been employed at Google as an Account Manager in Cloud Customer Experience. His role involves managing customer relationships and ensuring successful implementation of cloud solutions. This position builds on his previous experience in data analytics and business intelligence.
Educational Background
Benil Shah earned a Bachelor of Engineering (BE) from Thadomal Shahani Engineering College from 2006 to 2010. He furthered his education by obtaining a Master's degree from Indiana University - Kelley School of Business from 2012 to 2014. Additionally, he completed a program at Kelley Executive Partners in 2012.
Expertise in Data and Technology
Benil Shah possesses a strong background in data visualization, data warehousing, and mining. He specializes in building technology roadmaps and customer journeys for top consumer products and retail clients. His expertise includes global enterprise data implementations and cloud technology strategy, focusing on enhancing business intelligence and reporting capabilities.