Bianca M.
About Bianca M.
Bianca M. is a Community Advocate in Support Operations at Medallia, with a background in Business Administration. She has held various roles in digital strategy and claims representation, and has a Bachelor's degree from Old Dominion University.
Work at Medallia
Bianca M. currently holds the position of Community Advocate in Support Operations at Medallia. She has been with the company since 2021, contributing to the organization for three years. Her role involves engaging with the community and providing support to enhance customer experiences.
Previous Experience
Prior to her current role, Bianca M. worked as a Senior Digital Strategist at Enspire from 2019 to 2021 in the Austin, Texas Metropolitan Area. She also served as a Claims Representative at BerkleyNet Underwriters from 2016 to 2018 in Manassas, Virginia. Earlier in her career, she was a Back Office Assistant at Best Buy from 2011 to 2016 in Woodbridge, Virginia.
Education and Expertise
Bianca M. earned her Bachelor's degree in Business Administration, Management, and Operations from Old Dominion University, where she studied from 2013 to 2015. Prior to that, she completed an Associate of Science degree in Business Administration and Management at Northern Virginia Community College from 2011 to 2013.
Background
Bianca M. has a diverse professional background, having worked in various roles across different industries. Her experience spans customer support, digital strategy, and claims management, providing her with a well-rounded skill set applicable to her current position.