Bobby Gumenick
About Bobby Gumenick
Bobby Gumenick serves as the Senior Vice President of Professional Services at Medallia, where he has held various leadership roles since 2015. He has a strong background in managing service delivery organizations and achieving sales and retention targets.
Current Role at Medallia
Bobby Gumenick serves as the Senior Vice President of Professional Services at Medallia, a position he has held since 2022. In this role, he oversees the professional services division, focusing on delivering high-quality results for clients. His leadership is instrumental in driving the company's service delivery initiatives, ensuring that they meet the needs of enterprise customers.
Previous Positions at Medallia
Gumenick has held multiple positions at Medallia, showcasing a progressive career within the organization. He was the Vice President of Professional Services from 2019 to 2022, and before that, he served as the Area Vice President for Professional Services and Solutions Consulting & PreSales in 2017 and 2018. His tenure at Medallia has spanned various roles, contributing to his extensive experience in professional services.
Experience at Quadel
Before joining Medallia, Bobby Gumenick worked at Quadel, where he held the position of Senior Associate from 2007 to 2010 and later as Manager from 2010 to 2012. His experience at Quadel provided him with foundational skills in client solutions and management, which he later applied in his roles at Medallia.
Educational Background
Bobby Gumenick studied at the University of Michigan, where he earned a Bachelor of Arts degree in Economics from 1999 to 2003. This educational background has equipped him with analytical skills and economic insights that contribute to his professional expertise in service delivery and client solutions.
Professional Expertise
Gumenick specializes in addressing competitive challenges through the development and adjustment of service offerings. He has a proven track record of achieving sales, revenue, and retention targets for a portfolio of enterprise customers. His leadership in building high-performing sales teams has resulted in increased sales and reduced total cost of ownership for clients.