Boutolleau Philippe
About Boutolleau Philippe
Philippe Boutolleau is a Senior Manager in Professional Services at Medallia, where he has worked since 2023. He has extensive experience in various managerial roles across multiple organizations, including Engage ESM, SUSE, and Hiscox.
Work at Medallia
Philippe Boutolleau has been serving as a Senior Manager in Professional Services at Medallia since 2023. His role is remote, allowing him to manage and oversee various professional services initiatives within the organization. Medallia specializes in experience management, focusing on helping organizations understand and improve customer and employee experiences.
Previous Experience at Engage ESM
Prior to his current position, Philippe worked at Engage ESM as an Engagement Manager for ServiceNow from 2017 to 2021. In this role, he was responsible for managing client engagements and ensuring successful implementation of ServiceNow solutions, contributing to the overall client satisfaction and project success.
Experience at SUSE
Philippe served as the Service Engagement Manager for EMEA at SUSE from 2021 to 2023. His responsibilities included managing service engagements across the Europe, Middle East, and Africa regions, focusing on enhancing customer relationships and ensuring the delivery of high-quality services.
Background in Change Management and Project Management
Philippe has a diverse background in change management and project management, having worked at Hiscox in various roles. He was a France Change Manager from 2016 to 2017, a Project Manager from 2014 to 2015, and a Business Analyst from 2009 to 2013. His experience in these roles has equipped him with skills in managing change initiatives and leading projects effectively.
Education and Expertise
Philippe studied at EFREI - Grande école du numérique from 2003 to 2006, where he gained foundational knowledge in digital technologies. He furthered his education at Esm-a from 2006 to 2009. His academic background supports his expertise in technology and management, contributing to his professional roles in various organizations.