Brett Bradley
About Brett Bradley
Brett Bradley is a Senior Experience Strategist at Medallia, with a background in user experience and client consulting. He has held various roles in companies such as UserTesting, ForeSee, and PR Newswire, and has expertise in social media content curation and SEO.
Current Role at Medallia
Brett Bradley serves as a Senior Experience Strategist at Medallia, a position he has held since 2022. In this role, he focuses on enhancing customer experience strategies, leveraging his extensive background in client engagement and experience design. His work contributes to Medallia's mission of helping organizations understand and improve their customer interactions.
Previous Experience at UserTesting
Before joining Medallia, Brett worked at UserTesting as a Solutions Consultant from 2021 to 2022. In this capacity, he provided insights and strategies to enhance user experience through effective testing solutions. His role involved collaborating with clients to deliver tailored solutions that addressed their specific needs.
Background in Client Analysis and Consulting
Brett has a strong background in client analysis and consulting, having worked at ForeSee as a Client Analyst from 2015 to 2018 and at Thunderhead as a Value Consultant from 2018 to 2021. His experience in these roles involved analyzing client data and providing actionable insights to improve customer engagement and satisfaction.
Education and Expertise
Brett earned a Bachelor's degree in Business and Organization Communications from The University of Akron, where he studied from 2006 to 2010. His academic background supports his professional expertise in curating social media content, web content development, SEO, and media distribution counseling.
Training and Development Experience
Brett possesses extensive experience in training and development, which is a key component of his professional skill set. He has worked in various roles that required him to develop training programs and materials, enhancing the skills and knowledge of team members and clients alike.