Brianna Hoffman
About Brianna Hoffman
Brianna Hoffman is a Customer Success Manager at Medallia, where she has worked since 2021. She has a background in B2B sales and has held various roles at companies such as Uber, Groupon, and Packaging Corporation of America.
Work at Medallia
Brianna Hoffman has been serving as a Customer Success Manager at Medallia since 2021. In this role, she focuses on ensuring customer satisfaction and success, leveraging her expertise in B2B sales and relationship building. Prior to her current position, she worked at Medallia as a Commercial Sales Director for 11 months, where she contributed to the company's sales strategies and client engagement efforts.
Previous Experience
Before joining Medallia, Brianna held various positions that enhanced her skills in account management and business development. She worked at Uber as an Account Manager for a brief period in 2020. Additionally, she spent a year at Groupon as a Business Development Representative, where she focused on lead generation and client relations. Her experience also includes a role at Packaging Corporation of America as an Account Manager from 2018 to 2019.
Education and Expertise
Brianna Hoffman holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Chicago State University. She also studied Liberal Arts and Sciences at the University of Illinois at Chicago. Her educational background supports her expertise in B2B sales, prospecting, lead generation, and relationship building, particularly within the commercial sector.
Background
Brianna has a diverse professional background, having worked in various offices across North America. Her career includes significant roles at major companies such as Groupon and Uber, where she collaborated with talented teams. This experience has contributed to her understanding of customer needs and effective sales strategies.