Brooks Matthews

Brooks Matthews

Strategic Account Director @ Medallia

About Brooks Matthews

Brooks Matthews is a Strategic Account Director at Medallia, with a background in complex sales and data-driven strategies. He has held various roles in prominent companies such as Qualtrics, Blackbaud, and Workday, accumulating extensive experience across multiple industries.

Current Role at Medallia

Brooks Matthews serves as the Strategic Account Director at Medallia, a position he has held since 2024. In this role, he focuses on managing and developing strategic accounts, leveraging his extensive experience in sales and account management. His work is based in Charleston, South Carolina, where he continues to apply his skills to drive business outcomes for the company.

Previous Experience at Qualtrics

Before joining Medallia, Brooks Matthews worked at Qualtrics as a Global Account Executive from 2018 to 2022. During his four years in this role, he was responsible for managing key client relationships and driving sales initiatives in the Charleston, South Carolina area.

Career Background at Blackbaud

Brooks Matthews has significant experience at Blackbaud, where he held multiple roles over a span of seven years. He served as an Account Executive from 2006 to 2013, then as Manager of Southeast Core Sales from 2016 to 2018, and later as an Account Executive in Target Analytics - Enterprise Markets from 2014 to 2016. His tenure at Blackbaud contributed to his expertise in sales and account management.

Education and Training

Brooks Matthews studied at The Ohio State University, where he gained foundational knowledge that supports his career in sales and account management. He completed his secondary education at Upper Arlington High School, which provided the initial steps in his professional journey.

Sales Expertise and Industry Experience

Brooks Matthews has a proven track record of driving complex sales cycles and specializes in data-driven buying. He has extensive industry experience across Manufacturing, Financial Services, Consumer Packaged Goods (CPG), and Retail, particularly with Fortune 100 companies. His ability to identify process gaps has enabled him to achieve strong business outcomes throughout his career.

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