Bruna Luiza Greco
About Bruna Luiza Greco
Bruna Luiza Greco is a Customer Success professional with extensive experience in digital marketing and advertising. She has worked with various companies in Brazil and the United Kingdom, focusing on client relationships and video project analysis.
Work at Medallia
Bruna Luiza Greco has been employed at Medallia since 2020, serving in the role of Customer Success. In this position, she focuses on managing client relationships and ensuring that clients achieve their desired outcomes using Medallia's services. Her work involves analyzing client needs and providing tailored support to enhance user experience.
Current Role at LivingLens Ltd
Since 2018, Bruna has worked at LivingLens Ltd as a Customer Success professional. Her responsibilities include analyzing videos and creating reports to help clients optimize their video projects. She also provides technical support and contributes ideas for new features for the LivingLens platform and mobile app, enhancing the overall functionality and user experience.
Education and Expertise
Bruna has a solid educational background in marketing and communication. She earned a Bachelor's degree in Communication with a focus on Advertising from Universidade do Vale do Rio dos Sinos, completing her studies from 2011 to 2016. Additionally, she pursued further education in digital marketing, obtaining a Nanodegree from Udacity and certifications in Google AdWords and Social Media from Petit Mídias Sociais in 2017.
Professional Background
Bruna's professional journey includes various roles in advertising and digital marketing. She began her career as an Advertising Copywriting Assistant at e21 Agência de Multicomunicação in 2013. She later worked at multiple agencies, including 8 Total Brand and Agência Global, where she developed skills in integrated digital planning and copywriting. Her experience spans across different continents, including Europe and North America.
Experience in Political Marketing
Bruna gained specialized experience in political marketing projects while working at AMA. This role allowed her to deepen her understanding of advertising strategies within a specific sector, contributing to her overall expertise in client relationship management and project execution.