Camila García Polanco
About Camila García Polanco
Camila García Polanco is a Senior Analyst in Customer Experience at Medallia, where she has worked since 2020. She holds a Master's degree in Strategic Marketing from EGADE Business School and has prior experience as a Financial Analyst at Pichardo Asset Management.
Work at Medallia
Camila García Polanco has been employed at Medallia since 2020, serving as a Senior Analyst in Customer Experience. In this role, she focuses on enhancing customer interactions and improving overall satisfaction. Her work involves analyzing customer feedback and data to inform strategic decisions that drive business outcomes. Medallia is known for its expertise in customer experience management, and García Polanco contributes to its mission of helping organizations understand and improve their customer relationships.
Education and Expertise
García Polanco is pursuing a Maestría en Mercadotecnia Estratégica at EGADE Business School del Tecnológico de Monterrey, expected to complete in 2025. She has also completed the Applied Data Science Program at MIT Professional Education, focusing on leveraging AI for effective decision-making. Additionally, she holds a degree in Ingeniería from Instituto Tecnológico Autónomo de México, which she completed in 2019. This educational background equips her with a strong foundation in both marketing and data analysis.
Previous Experience
Before joining Medallia, Camila García Polanco worked as a Financial Analyst at Pichardo Asset Management S.A. De C.V. from 2019 to 2020. In this role, she specialized in the consumer sector, where she analyzed financial data to support investment decisions. Her experience in financial analysis complements her current focus on customer experience, providing her with a well-rounded perspective on business operations.
Professional Development
García Polanco has engaged in professional development through various educational programs. She participated in the Applied Data Science Program at MIT Professional Education, which lasted three months and focused on the application of AI in decision-making processes. This program enhances her analytical skills and supports her current role in customer experience analysis at Medallia.