Carolina Bel
About Carolina Bel
Carolina Bel is a Global Learning and Development Manager at Medallia, where she has worked since 2021. With a background in Human Resources and extensive experience in employee training and development, she has contributed significantly to enhancing employee engagement and service delivery.
Current Role at Medallia
Carolina Bel serves as the Global Learning and Development Manager at Medallia, a position she has held since 2021. In this role, she develops and implements global learning strategies aimed at enhancing employee development and engagement. She is based in Buenos Aires Province, Argentina, and has contributed to the design of innovative learning solutions that align with Medallia's customer-centric approach. Additionally, she leads initiatives to measure the impact of learning and development programs on employee performance and customer satisfaction.
Previous Experience at Medallia
Before her current role, Carolina Bel held several positions at Medallia. She worked as a Senior People & Culture Specialist from 2017 to 2019 and as an HR Business Partner from 2019 to 2021. Her earlier role at Medallia was as a Talent Attraction Coordinator in 2014. Throughout her tenure, she played a key role in integrating customer feedback into employee training programs to improve service delivery and facilitated cross-functional workshops to foster collaboration among global teams.
Education and Qualifications
Carolina Bel has a diverse educational background. She earned a Bachelor's Degree in Law from Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' from 2001 to 2006. She also holds a Master’s Degree in Organizational Coaching from Universidad del Salvador, completed in 2009. Additionally, she pursued a Post Degree in Alternative Dispute Resolution Methods at the University of Buenos Aires in 2007 and a Master Practitioner certification in P.N.L. from Escuela Argentina de P.N.L & Coaching in the same year.
Career Background
Prior to her roles at Medallia, Carolina Bel worked at ICBC Argentina as a Compliance Monitoring Analyst from 2008 to 2011 and as an Online Marketing and Brand Communications Analyst from 2011 to 2013. She also participated in the International College Program at Walt Disney World in 2004. Her varied experiences across different sectors have contributed to her expertise in human resources and employee development.
Key Contributions and Initiatives
In her current and previous roles, Carolina Bel has been instrumental in developing and implementing learning strategies that enhance employee engagement. She has contributed to the design of innovative learning solutions that align with customer needs and has led initiatives to measure the effectiveness of training programs. Her efforts have focused on improving service delivery and fostering a collaborative environment within Medallia's global teams.