Chris Rey
About Chris Rey
Chris Rey is a Senior Solutions Engineer at Medallia and serves as a Board Member for the Public Library in Englewood, Colorado. With extensive experience in customer experience and a strong educational background, he has held various leadership roles across multiple organizations since 2013.
Work at Medallia
Chris Rey has held multiple positions at Medallia, starting as a Digital Customer Success Manager from 2018 to 2019. He then progressed to Manager of Enterprise CX Solution Delivery from 2019 to 2021, followed by a role as Sr. Manager of Enterprise CX Solution Delivery from 2021 to 2022. Currently, he serves as a Senior Solutions Engineer since 2022. His work focuses on enhancing customer experiences within the SaaS industry.
Current Roles and Responsibilities
In addition to his position at Medallia, Chris Rey is a Board Member for the Public Library in the City of Englewood, Colorado, since 2023. He is also a Regional Leadership Council Member at the Customer Experience Professionals Association (CXPA) since 2021. These roles reflect his commitment to community engagement and professional development in customer experience.
Education and Expertise
Chris Rey studied at the University of Oregon, where he earned a Bachelor of Arts in Journalism with a focus on Advertising from 2010 to 2013. He also attended Fordham University for a year, studying Psychology from 2008 to 2009. His educational background supports his expertise in customer success and innovative experience building in the SaaS sector.
Professional Background
Chris Rey has a diverse professional background, having worked in various roles that emphasize customer success and account management. He was a Customer Success Manager at Crownpeak from 2016 to 2018 and held multiple positions at Signpost, including Team Lead and Strategic Account Manager from 2015 to 2016. His experience spans several years in the Greater Denver Area and showcases his ability to drive outcomes in customer-focused roles.
Continuous Learning and Development
Chris Rey possesses a strong commitment to continuous learning and professional growth. His insatiable appetite for development drives him to stay updated with industry trends and best practices, which enhances his effectiveness in his current roles and contributions to customer experience initiatives.