Christopher Lydon
About Christopher Lydon
Christopher Lydon is an Associate Support Expert at Medallia, where he has worked since 2020. He holds a Bachelor's Degree in Psychology from Arizona State University and has experience in technical support and customer success across various organizations.
Work at Medallia
Christopher Lydon has been employed at Medallia as an Associate Support Expert since 2020. In this role, he supports various products, including Medallia Reporting, Strikedeck, and Crowdicity (Medallia Ideas). He collaborates closely with product and engineering teams to address customer needs effectively. Additionally, he provides support to key accounts and government communities within his product areas.
Previous Experience
Before joining Medallia, Christopher Lydon worked at Strikedeck as a Customer Success Manager from 2018 to 2020. His earlier experience includes a position as a Technical Support Representative at Dexcom from 2017 to 2018. He also served as a Technical Service Specialist 1 at INT Technologies (Wells Fargo) from 2015 to 2017 and worked as a Club Leader at Kyrene School District from 2013 to 2015.
Education and Expertise
Christopher Lydon studied at Arizona State University, where he earned a Bachelor's Degree in Psychology. His studies spanned from 2011 to 2017, providing him with a solid foundation in understanding human behavior, which is beneficial in his support roles.
Background
Christopher Lydon has a diverse professional background, with experience in technical support and customer success across multiple industries. His work history includes roles in education, technology, and customer service, which contribute to his expertise in addressing client needs and enhancing user experience.