Claudio Arriagada

Claudio Arriagada

Senior Product Support Engineer @ Medallia

About Claudio Arriagada

Claudio Arriagada is a Senior Product Support Engineer at Medallia, specializing in evaluating the value of new technologies in software projects. He has extensive experience in software development and database technologies, having held various roles in organizations such as ALTEC Telecomunicaciones y Sistemas and the Ministry of Education and Human Rights of Río Negro.

Work at Medallia

Claudio Arriagada has been employed at Medallia as a Senior Product Support Engineer since 2021. In this role, he focuses on determining the objective value of new technologies within software projects. His responsibilities include providing technical support and ensuring that product implementations meet client needs effectively.

Education and Expertise

Claudio Arriagada studied at Universidad Nacional del Sur, where he earned a degree in Licenciado en Ciencias de la Computación from 1997 to 2003. He specializes in database technologies, with expertise in both SQL and NewSQL. His knowledge extends to well-crafted architecture, standards, and best practices in the field.

Background in Software Development

Claudio has a diverse background in software development. He began his career as a Junior Software Developer at Tecnología y Desarrollo Informático SRL - TDI from 2004 to 2005. He later served as a Software Developer Manager at ALTEC Telecomunicaciones y Sistemas S.E. from 2018 to 2020. Additionally, he worked as a Junior Software Developer and External Consultant for the Ministerio de Educación y Derechos Humanos de Río Negro.

Consulting Experience

Claudio Arriagada worked as an External Consultant for the Ministerio de Educación y Derechos Humanos de Río Negro from 2020 to 2021. In this position, he contributed his expertise to various projects, enhancing the software solutions provided by the ministry. His role involved applying best practices in software development to improve educational technologies.

Teaching and Mentorship

Claudio served as a Teaching Assistant at Universidad Nacional del Sur from 2002 to 2003. In this capacity, he supported the educational process by assisting professors and mentoring students in computer science. His experience in academia complements his professional background in software engineering.

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