Courtney Jackson
About Courtney Jackson
Courtney Jackson is a Program Manager for Employee Experience at Medallia, where she has worked since 2020. She has a diverse background in project management and account management, with previous roles at Freightquote, YMCA, SMG, and KQTV.
Current Role at Medallia
Courtney Jackson serves as a Program Manager for Employee Experience at Medallia. She has held this position since 2020, contributing to the company's initiatives aimed at enhancing employee engagement and satisfaction. Her role involves managing programs that focus on improving the overall employee experience within the organization.
Previous Experience at Freightquote
Prior to her current role, Courtney worked as a Project Manager at Freightquote from 2018 to 2020. During her two years there, she was responsible for overseeing various projects, ensuring they were completed on time and met the company's standards.
Career Background at YMCA and SMG
Courtney's career includes significant roles at the YMCA and Service Management Group (SMG). She was a Site Director for the Student Enrichment Program at the YMCA from 2011 to 2012. Following that, she worked as an Account Manager at SMG from 2012 to 2018, where she managed client accounts in the Kansas City, Missouri area.
Education and Academic Background
Courtney Jackson studied at Missouri Western State University, where she earned a Bachelor of Science (B.S.) degree in Speech Communications with a focus on Public Relations. Her academic journey spanned from 2007 to 2012, providing her with foundational skills in communication and public relations.
Early Career at KQTV
Courtney began her professional career as a Production Assistant and Photographer at KQTV, where she worked from 2009 to 2011. This role allowed her to gain experience in media production and visual storytelling.