Danette Palmer
About Danette Palmer
Danette Palmer serves as the Director of Professional Services at Medallia, where she has worked since 2021. She holds an M.B.A. and has extensive experience in research and consulting roles, including positions at Schmidt Market Research and Girl Scouts Western Pennsylvania.
Current Role at Medallia
Danette Palmer currently serves as the Director of Professional Services at Medallia. She has held this position since 2021, contributing to the company's initiatives in customer experience management. In this role, she oversees various professional services projects, ensuring that client needs are met effectively. Her extensive background in solutions consulting enhances her ability to lead teams and deliver impactful results.
Previous Experience at Medallia
Danette Palmer has a significant history with Medallia, having worked in various capacities. She was a Senior Manager from 2020 to 2022, focusing on enhancing client engagement strategies. Prior to that, she served as Manager of Solutions Consulting from 2016 to 2020, where she played a key role in developing solutions tailored to client requirements. Her tenure at Medallia spans a total of six years.
Career at Schmidt Market Research
Before joining Medallia, Danette Palmer worked at Schmidt Market Research as the Research Director from 2006 to 2016. During her ten years in this role, she led research initiatives and managed projects that provided insights into market trends. Her experience in research has equipped her with analytical skills that are beneficial in her current position.
Educational Background
Danette Palmer studied at Robert Morris University, where she earned a Master of Business Administration (M.B.A.). She also holds a Bachelor of Science in Business Administration from the same institution. Her educational background provides a strong foundation for her career in professional services and management.
Early Career Experience
Danette Palmer began her career at Girl Scouts Western Pennsylvania, where she worked in program development from 2004 to 2006. This early experience contributed to her skills in program management and development, which have been valuable throughout her professional journey.