David Olszewski
About David Olszewski
David Olszewski is a Customer Enablement professional at Medallia, specializing in Professional Services and Experience Consulting. He has extensive experience in customer insights and financial analysis, having worked for Telstra and Three across various roles and regions.
Work at Medallia
David Olszewski has been employed at Medallia since 2020, serving as a Customer Enablement professional within the Professional Services & Experience Consulting division. His role is based in London, England, United Kingdom. In this position, he focuses on managing large multi-market accounts in the EMEA region, providing guidance on best practices and program direction to other Professional Services staff.
Previous Experience at Telstra
Prior to joining Medallia, David Olszewski held several positions at Telstra over a span of approximately eight years. His roles included Global Customer Insights Manager, Senior Financial Analyst in the Channels Reporting Group, and Commercial Analyst for Telstra Country Wide. He also served as a Global Customer Insights Analyst and Senior Project Specialist. His experience at Telstra encompassed various functions, including financial analysis and customer insights, contributing to his expertise in customer enablement.
Experience at Three
David Olszewski worked at Three as a Senior Customer Strategy Manager from 2018 to 2020. In this role, he focused on customer strategy development, leveraging his extensive background in customer insights and analytics to enhance customer experiences. His tenure at Three contributed to his understanding of customer needs in the telecommunications sector.
Education and Expertise
David Olszewski earned a Bachelor's degree in Business, specializing in Banking & Finance and International Business, from Queensland University of Technology (QUT) between 2004 and 2007. His educational background provides a strong foundation for his work in customer enablement and professional services, allowing him to effectively advocate for transparency and collaboration across business units.
Global Experience and Advocacy
David Olszewski has experience working across three global regions, engaging with various customer types, including B2C, B2B, and government sectors. He advocates for transparency in program management to foster understanding and ownership among stakeholders. His approach emphasizes the importance of partnership across the business to achieve common goals.