Derrick Russ
About Derrick Russ
Derrick Russ serves as the Vice President of Professional Services at Medallia, where he has worked since 2021. With over 25 years of experience in B2B professional services and a strong technical background in SaaS and agile development, he effectively manages international teams and fosters collaboration.
Current Role at Medallia
Derrick Russ serves as the Vice President of Professional Services at Medallia, a position he has held since 2021. He operates remotely from the Charleston, South Carolina Metropolitan Area. In this role, he oversees the professional services team, focusing on delivering high-quality solutions to clients while managing an international team. His leadership emphasizes individual growth and collaboration within the team.
Previous Experience at Medallia
Before his current role, Derrick Russ worked at Medallia as the Area Vice President of Solutions Sales from 2017 to 2018 in Palo Alto, California. He also held the position of Senior Director of Professional Services from 2018 to 2021, where he contributed to the development and execution of service strategies that aligned with client needs.
Experience at CallidusCloud
Derrick Russ has extensive experience at CallidusCloud, where he held several key positions. He served as the Senior Solutions Director for Asia Pacific and Latin America from 2011 to 2013 in Hong Kong, followed by roles as Vice President of Product Management from 2016 to 2017 and Senior Solutions Director in Product Management from 2013 to 2016, both in Pleasanton, California. His work involved managing product strategies and collaborating with various business units.
Educational Background
Derrick Russ studied at The Citadel, The Military College of South Carolina, where he earned a Bachelor of Science degree in Computer Science from 1989 to 1994. His education provided a strong foundation in technical skills that have supported his career in SaaS/Cloud architecture and agile development.
Professional Skills and Expertise
Derrick Russ possesses a strong technical background in SaaS/Cloud architecture and agile development processes. He has over 25 years of experience in high-performing B2B professional services and enterprise product leadership positions. His demonstrated ability to work in partnership with various internal business units, partners, and customers has been key to accomplishing complex projects and achieving objectives.