Devon Lee
About Devon Lee
Devon Lee serves as the VP of Client Success at Medallia, bringing extensive experience in client success roles across various companies. With a background in International Business and Spanish from Georgetown College, Lee has held leadership positions at Built Technologies, Mindful, and Campaign Monitor.
Work at Medallia
Devon Lee currently holds the position of Vice President of Client Success at Medallia, a role he has occupied since 2023. In this capacity, he is responsible for overseeing client relationships and ensuring the delivery of high-quality customer experiences. His extensive background in client success positions him to effectively lead initiatives that enhance client satisfaction and retention.
Previous Experience in Client Success
Before joining Medallia, Devon Lee served as Senior Manager of Client Success at Built Technologies from 2019 to 2021. He then transitioned to Mindful, where he held the role of Vice President of Client Success from 2021 to 2023. His earlier experience includes a position as Director of Customer Success at Campaign Monitor from 2017 to 2019, where he contributed to customer engagement strategies and service delivery.
Career Background
Devon Lee's career began at Georgetown College, where he worked as an Executive Assistant from 2006 to 2008. He later joined Campaign Monitor, where he held multiple roles, including Sales Executive and Senior Manager of Existing Business. His diverse career path has equipped him with a comprehensive understanding of client needs and business operations.
Education and Expertise
Devon Lee earned a Bachelor of Arts degree in International Business and Spanish from Georgetown College. His educational background provides him with a strong foundation in global business practices and language skills, which enhance his ability to communicate effectively with clients from diverse backgrounds.
Current Involvement in Catalyst Software
In addition to his role at Medallia, Devon Lee has been working as a Customer Success Coach at Catalyst Software since 2020. This position allows him to apply his expertise in customer success to mentor and guide teams in delivering exceptional service and support to clients.