Dina Shalab
About Dina Shalab
Dina Shalab is a Professional Services Solutions Manager at Medallia, where she has worked since 2023. She holds a Bachelor's degree in Business Administration and Management from Texas State University and has a background in various roles within the technology and healthcare sectors.
Work at Medallia
Dina Shalab currently serves as the Professional Services Solutions Manager at Medallia, a role she has held since 2023. Located in Austin, Texas, her responsibilities include overseeing professional services solutions and ensuring client satisfaction. Prior to this position, she worked as a Senior Analyst in Professional Services Solutions at Medallia from 2021 to 2023. In this capacity, she contributed to the development and implementation of solutions that enhance customer engagement and experience.
Education and Expertise
Dina Shalab earned her Bachelor's degree in Business Administration and Management from Texas State University, where she studied from 2012 to 2016. This educational background provided her with a solid foundation in business principles and management strategies, which she applies in her professional roles. Her expertise spans various aspects of business development and consulting, particularly in the technology sector.
Professional Experience at NetSuite
Before her current role at Medallia, Dina Shalab worked at NetSuite in multiple capacities. She served as a Solution Principal Consultant from 2019 to 2021, where she focused on delivering tailored solutions to clients. Additionally, she held the position of Senior Business Development Representative from 2018 to 2019, where she was responsible for driving business growth and client acquisition in the Austin, Texas area.
Previous Role at Dell Children's Medical Center Foundation
In 2017, Dina Shalab worked as a TQM Project Leader at Dell Children's Medical Center Foundation for a period of three months. In this role, she was involved in quality management initiatives aimed at improving operational efficiency and service delivery within the organization. This experience contributed to her understanding of project management and quality assurance in a healthcare context.