Dr. Anna L. Steinhage
About Dr. Anna L. Steinhage
Dr. Anna L. Steinhage is the Director of Strategy Analytics and Head of EMEA & APAC at Medallia, where she has worked since 2021. She has a diverse background in organizational behavior, having held various research and consulting roles at institutions such as The World Bank, Deloitte, and London Business School.
Current Role at Medallia
Dr. Anna L. Steinhage currently serves as the Director of Strategy Analytics and Head of EMEA & APAC at Medallia. She has held this position since 2021, overseeing strategic initiatives and analytics within the Europe, Middle East, Africa, and Asia-Pacific regions. Her role involves leveraging data to inform decision-making and enhance customer experience strategies.
Previous Experience at Medallia
Dr. Steinhage has held multiple roles at Medallia prior to her current position. She worked as Principal, Strategy Insights - Head of EMEA & APAC from 2020 to 2021, and as Senior Manager for EX and CX Strategy and Insights from 2019 to 2020. Additionally, she served as Manager for EX and CX Strategy and Insights from 2018 to 2019. Her experience at Medallia spans various leadership positions focused on strategy and insights.
Consulting Experience at The World Bank
In 2016, Dr. Steinhage worked as a Consultant at The World Bank for three months in the Washington D.C. Metro Area. This role involved providing analytical support and insights to assist in organizational projects and initiatives.
Education and Academic Background
Dr. Steinhage studied at London Business School, where she earned both a Master of Research and a Doctor of Philosophy (Ph.D.) in Organizational Behaviour from 2011 to 2016. She also completed her Bachelor of Science (B.Sc.) in Psychology at Heidelberg University from 2007 to 2010. Her academic background includes extensive research and teaching roles at both institutions.
Research and Teaching Roles
Dr. Steinhage has held several research and teaching positions. She worked as a Researcher in Organizational Behavior at London Business School from 2011 to 2017 and served as a Graduate Teaching Assistant from 2013 to 2016. Additionally, she was a Research and Teaching Assistant in the Department of Work & Organizational Psychology at the University of Heidelberg from 2007 to 2010.