Driss Desjardins
About Driss Desjardins
Driss Desjardins is a Program Manager in Professional Services at Medallia, where he has worked since 2020 in Paris, France. He has previous experience in innovation and digital transformation at Crédit Agricole CIB and has held various roles in customer experience and community management.
Work at Medallia
Driss Desjardins has been serving as a Program Manager in the Professional Services division at Medallia since 2020. He is based in Paris, Ile-de-France, France. In this role, he is responsible for overseeing various projects and ensuring the successful implementation of Medallia's solutions for clients.
Previous Experience at Crédit Agricole CIB
Before joining Medallia, Driss Desjardins worked at Crédit Agricole CIB as an Innovation & Digital Transformation Officer from 2018 to 2020. His role involved driving innovation initiatives and managing digital transformation projects within the organization, contributing to the bank's strategic goals.
Background in Customer Experience Management
Driss Desjardins has a background in customer experience management, having worked as a Customer Experience Project Manager at Generali from 2016 to 2018. In this position, he focused on enhancing customer satisfaction and implementing strategies to improve service delivery.
Educational Qualifications
Driss Desjardins studied at IÉSEG School of Management, where he achieved a Master of Science in Management from 2014 to 2016. He also attended the Manhattan Institute of Management, completing an International Business Administration Program from 2013 to 2014. His education provided a foundation in management principles and international business.
Internship Experience at Douglas Elliman Real Estate
During his early career, Driss Desjardins completed an internship as a Community Manager at Douglas Elliman Real Estate from 2013 to 2014. This role allowed him to gain practical experience in community engagement and real estate operations in the Greater New York City Area.