Efrim Moore Jr
About Efrim Moore Jr
Efrim Moore Jr is a Customer Success Manager at Medallia, where he has worked since 2020. He has a background in IT infrastructure and a strong passion for innovation and technology.
Work at Medallia
Efrim Moore Jr has been serving as a Customer Success Manager at Medallia since 2020. In this role, he focuses on ensuring customer satisfaction and success through effective management of customer relationships. His expertise in IT infrastructure, including storage, servers, and virtual machines, supports his efforts in delivering value to clients. Moore's passion for innovation and technology drives him to continuously seek improvements in customer engagement and service delivery.
Previous Experience in Business Development
Before joining Medallia, Efrim Moore Jr worked at Reliant Technology as a Business Development Representative from 2017 to 2018. He was responsible for identifying new business opportunities and fostering relationships with potential clients in the Greater Atlanta Area. His role involved leveraging his knowledge of IT solutions to meet customer needs effectively.
Education and Expertise
Efrim Moore Jr earned a Bachelor’s Degree in Political Science and Government from Valdosta State University, where he studied from 2008 to 2013. His educational background complements his professional expertise in IT asset management, software management, and renewals. Moore's academic and professional experiences contribute to his comprehensive understanding of both technology and customer relations.
Background in Golf
Efrim Moore Jr has a notable background in golf, having worked as an Assistant Golf Professional at Hampton Golf from 2013 to 2015 and at Druid Hills Golf Club from 2015 to 2017. His involvement in the sport reflects his commitment to excellence, as indicated by his 2 handicap, showcasing a high level of skill. This experience has likely contributed to his strong interpersonal skills and ability to manage client relationships.
Experience in Client Solutions
Moore held the position of Client Solutions Director at AirSage from 2019 to 2020. In this role, he focused on developing and implementing client solutions, enhancing customer satisfaction, and driving business growth. His experience in this position further solidified his capabilities in managing client needs and delivering tailored solutions.