Elizabeth Simister
About Elizabeth Simister
Elizabeth Simister is a Senior Accessibility Product Manager at Medallia, where she leads accessibility customer support efforts. She has extensive experience in accessibility and user experience design, having worked at various organizations including ICF International, Accenture, and Anthology Inc.
Work at Medallia
Elizabeth Simister has been serving as a Senior Accessibility Product Manager at Medallia since 2022. In this role, she leads accessibility customer support efforts, focusing on addressing concerns and finding resolutions for external stakeholders. Her work emphasizes the importance of accessibility in product design and user experience.
Previous Experience in Accessibility and User Experience
Before joining Medallia, Elizabeth Simister held several positions that contributed to her expertise in accessibility and user experience. She worked at Anthology Inc. as a Senior Accessibility Product Manager from 2017 to 2022, where she created and updated Accessibility Compliance Reports and conducted full audits of applications. Prior to that, she was a User Experience Designer at ICF International from 2010 to 2014 and served as a Section 508 Coordinator/Human Factors Engineer at Accenture from 2007 to 2010.
Education and Expertise
Elizabeth Simister earned her Master of Science (MS) in Information Resources Management from Syracuse University. She also holds a Bachelor of Arts (BA) in Theatre Arts and Management from Wells College. Her educational background supports her extensive knowledge in accessibility and user experience design.
Professional Contributions and Community Engagement
Elizabeth Simister actively engages with the accessibility community by speaking at conferences and attending events. She collaborates with industry leaders, including the Vice President of Design, to develop accessible designs for Artificial Intelligence (AI) solutions. Her efforts aim to identify and maximize opportunities for impact within the accessibility sector.
Training and Development Initiatives
Throughout her career, Elizabeth has developed targeted training programs for various teams, including engineering, product management, sales, marketing, and customer service. These initiatives are designed to drive innovation in accessibility, ensuring that teams are equipped with the necessary knowledge and skills to create accessible products.