Emma Smith
About Emma Smith
Emma Smith is a Senior Manager of Solutions Consulting at Medallia, where she has worked since 2022. Previously, she held the position of Lead Solutions Consultant at Medallia and worked as a New Business Development Executive at onechocolate communications.
Current Role at Medallia
Emma Smith currently serves as the Senior Manager of Solutions Consulting at Medallia, a position she has held since 2022. In this role, she is responsible for leading consulting initiatives and providing strategic solutions to clients. Her experience in the field allows her to effectively address client needs and drive business outcomes.
Previous Experience at Medallia
Prior to her current role, Emma worked at Medallia as the Lead Solutions Consultant for Decibel from 2021 to 2022. During her time in this position, she focused on delivering tailored solutions to enhance customer experience and engagement. Her work contributed to the overall success of the Decibel product line within the organization.
Background in Business Development
Emma's career includes experience as a New Business Development Executive at onechocolate communications from 2013 to 2015. In this role, she was involved in identifying new business opportunities and fostering client relationships. Her contributions helped the company expand its client base and enhance its market presence.
Education and Expertise
Emma studied Sociology at Leeds Beckett University, where she earned her Bachelor's degree. Her educational background provides her with a strong foundation in understanding social dynamics and consumer behavior, which informs her approach in solutions consulting.
Educational Background
Emma completed her secondary education at Biddenham Upper School. This early education laid the groundwork for her academic pursuits and professional development in the field of sociology and business.