Geoffrey Ryskamp
About Geoffrey Ryskamp
Geoffrey Ryskamp serves as the Vice President and General Manager for North America at Medallia, where he has worked since 2022. He has a diverse background in the hospitality industry, with previous roles at notable organizations such as PwC, Pebblebrook Hotel Trust, and Marriott International.
Work at Medallia
Geoffrey Ryskamp currently serves as Vice President and General Manager for North America at Medallia, a position he has held since 2022. He has played a significant role in establishing and leading Medallia's hospitality and travel services vertical, contributing to the company's growth as one of its early-stage employees. Prior to his current role, he held various positions at Medallia, including Senior Director - Sector Head for Hospitality, Travel & Leisure, and Vice President - Sector Head for Retail & Hospitality. His extensive experience at Medallia spans several years, during which he has focused on developing customer experience programs across multiple sectors.
Education and Expertise
Geoffrey Ryskamp holds a Bachelor of Arts in Hospitality Business and Real Estate Investment Management from Michigan State University's Eli Broad College of Business. He furthered his education by obtaining a Master of Business Administration from the University of Maryland's Robert H. Smith School of Business. His academic background complements his extensive expertise in hospitality management, asset management, and customer experience program development.
Background
Geoffrey Ryskamp has a diverse background in the hospitality industry, with experience in various operational and management roles. He began his career as a Lead Banquet Server at Marriott International and has since held positions at notable companies such as Hilton Worldwide, Starwood Hotels & Resorts, and Carlson Hotels. His roles have included Senior Business Intelligence Analyst at Choice Hotels International and Director of Asset Management at Pebblebrook Hotel Trust, where he was a founding member of the asset management team.
Achievements
Throughout his career, Geoffrey Ryskamp has been involved in significant initiatives within the hospitality sector. He has conducted corporate brand benchmarking analysis, market studies, and economic impact analysis. His experience includes capital planning, revenue management, and financial performance analysis. Ryskamp has also served on advisory boards, including his current roles at Cornell Nolan School Centers & Institutes and The School of Hospitality Business at Michigan State University.