George Daouros
About George Daouros
George Daouros serves as the Senior Director of Professional Services at Medallia, where he has worked since 2022. With extensive experience in customer experience implementations across various industries, he has held multiple leadership roles in organizations such as CallidusCloud and SAP Customer Experience.
Work at Medallia
George Daouros has been serving as the Senior Director of Professional Services at Medallia since 2022. In this role, he is responsible for managing a portfolio of Customer Experience implementations. His work focuses on empowering customers by engaging their employees to create memorable experiences for their clients. Daouros previously held the position of Director of Professional Services at Medallia from 2019 to 2022, further solidifying his expertise in the field.
Previous Experience
Before joining Medallia, George Daouros held various positions in notable companies. He worked at CallidusCloud as a Principal Solutions Manager from 2011 to 2012 and served as the Senior Director of Professional Services at SAP Customer Experience from 2018 to 2019. His career also includes roles at Callidus Software as a Senior Project Manager and Director of Service Delivery, as well as project management positions at BellSouth and Quebecor World.
Education and Expertise
George Daouros earned a Bachelor of Science degree in Mathematics and Physiology from McGill University, attending from 1989 to 1993. He later pursued an MBA in Finance and Project Management at Keller Graduate School of Management of DeVry University, completing his studies from 2002 to 2008. His educational background supports his extensive experience in managing customer experience projects across various industries.
Industry Experience
George Daouros possesses domain experience in several industries, including insurance, telecommunications, banking, and financial services. This diverse background enables him to understand the unique challenges and requirements of different sectors, enhancing his ability to deliver effective customer experience solutions.