Ghislaine Ho Nhut
About Ghislaine Ho Nhut
Ghislaine Ho Nhut is a Senior Manager in Professional Services at Medallia, with extensive experience in business operations and sales across various industries. She is fluent in English, German, and French, and is recognized for her ability to engage stakeholders and mentor colleagues in diverse teams.
Current Role at Medallia
Ghislaine Ho Nhut serves as the Senior Manager of Professional Services at Medallia, a position she has held since 2019. In this role, she focuses on enhancing customer experience by aligning people, technology, and processes. Her responsibilities include managing complex projects and addressing business requirements across various sectors, particularly in finance and operations.
Previous Experience at Lebara
Ghislaine held multiple roles at Lebara from 2012 to 2019. She started as an Operations Program Manager and progressed to Senior Manager of Business Operations, Head of Sales Operations, and Group Head of Retail Strategic Projects. During her tenure, she worked in Düsseldorf and London, where she engaged C-suite stakeholders through data-driven analysis to support key projects.
Professional Background at Siemens
From 1999 to 2005, Ghislaine worked at Siemens in various positions related to technical sales, product management, and quality management. Her experience spanned multiple countries, including Germany, the US, and China, providing her with a broad perspective on international business operations.
Education and Qualifications
Ghislaine holds a Master of Business Administration (MBA) from INSEAD, which she completed in 2006. Additionally, she earned a Master of Science (M.Sc.) in Engineering with a specialization in Telecommunications from ESIEE Paris, where she studied from 1994 to 1999. Her educational background supports her expertise in managing complex projects and understanding technical requirements.
Language Proficiency and Mentoring
Fluent in English, German, and French, Ghislaine effectively engages with diverse teams and stakeholders. She is recognized for her mentoring skills, helping both junior and senior colleagues develop inclusive teams. Her ability to communicate across languages enhances her effectiveness in international business environments.