Hayley Maidment
About Hayley Maidment
Hayley Maidment is a Senior Product Analyst specializing in Digital Experience Analytics at Medallia, where she has worked since 2021. She holds a BA Hons in Television Production from the University of Bedfordshire and a BTEC National Diploma in Media Production from Newbury College.
Work at Medallia
Hayley Maidment serves as a Senior Product Analyst in Digital Experience Analytics (DXA) at Medallia. She has held this position since 2021, contributing to the company's focus on enhancing digital customer experiences. Her role involves analyzing data to inform product development and improve user engagement. Medallia is known for its expertise in customer experience management, and Maidment plays a key role in leveraging analytics to drive insights.
Current Role at Decibel
In addition to her role at Medallia, Hayley Maidment has been working as a Data Analyst at Decibel since 2020. In this position, she focuses on analyzing digital interactions to provide actionable insights that help improve user experiences. Decibel specializes in digital experience analytics, and Maidment's contributions support the company's mission to enhance online customer journeys.
Education and Expertise
Hayley Maidment has a solid educational background in media and production. She studied at Newbury College, where she earned a BTEC National Diploma in Media Production from 2007 to 2009. Following this, she attended the University of Bedfordshire, obtaining a BA Hons in Television Production from 2009 to 2012. Her education has equipped her with skills relevant to her current roles in product analysis and data analytics.
Background
Hayley Maidment completed her secondary education at Kennet School from 2002 to 2007. During this time, she studied a range of subjects, including English, Mathematics, Science, History, French, Graphics, ICT, and Religious Education, achieving her GCSEs. This foundational education provided her with a diverse skill set that supports her analytical work in the digital experience field.