Hubert James
About Hubert James
Hubert James serves as the Technical Director at Medallia, bringing over 20 years of experience in the software industry. His career includes roles at Kimble Applications, Thomson Reuters, and QAS, where he specialized in project management, technical consulting, and customer support.
Work at Medallia
Hubert James has been serving as the Technical Director at Medallia since 2022. His role involves overseeing technical strategies and implementations, contributing to the company's mission of enhancing customer experience through data-driven insights. Medallia operates in a remote setting, and Hubert's expertise in managing solution implementations is pivotal to the organization.
Previous Experience at Kimble Applications
Prior to his current position, Hubert James worked at Kimble Applications (now Kantata) in various roles. He served as a Product Evangelist for one year from 2018 to 2019 and later as a Technical Solutions Architect from 2019 to 2022. Additionally, he held the position of Senior Product Manager: Integrations for six months in 2021. His tenure at Kimble Applications focused on enhancing product offerings and customer success.
Experience at Thomson Reuters
Hubert James has significant experience at Thomson Reuters, where he worked in multiple roles. He was a Manager for the ContactNet Solutions Team from 2011 to 2013 and previously served as a Client Solutions Consultant from 2008 to 2011. His responsibilities included managing teams and delivering client-focused solutions, contributing to the company's operational success.
Educational Background
Hubert James earned a Bachelor's degree in Electrical Engineering from Columbia University, where he studied from 1997 to 2001. His education provided a solid foundation in technical principles, which he has applied throughout his 20-plus years in the software industry.
Professional Skills and Expertise
With over 20 years of experience in the software industry, Hubert James specializes in project management, pre-sales consulting, customer support, technical training, and presentations. He is recognized for his ability to manage solution implementations and lead teams effectively. His communication skills enable him to interact with business executives, engineering teams, and product support resources efficiently.