Ilia Khan
About Ilia Khan
Ilia Khan is a Senior Product Manager specializing in web and mobile platforms at Medallia, where he has worked since 2020. He has a diverse background in project management, sales, and supply chain analysis, with previous roles at Verizon Wireless, Henkel Corporation, and Medallia.
Current Role at Medallia
Ilia Khan serves as the Senior Product Manager for the Web and Mobile Platform at Medallia since 2020. In this role, Khan has full product ownership over high-visibility areas on the web, mobile, and SDK core platform. He leads a team of over 30 engineers across three global offices, overseeing sprint planning and ensuring effective collaboration. Khan manages a portfolio of over 8 applications and SDKs, which collectively have more than a million daily active users. His responsibilities include conducting product discovery and design workshops with prospects, clients, and customers.
Previous Experience at Medallia
Prior to his current position, Ilia Khan held multiple roles at Medallia. He worked as a Senior Project Manager in Professional Services from 2015 to 2017, where he contributed to project execution and client engagement. Following this, he served as a Product Expert in Engineering Support from 2017 to 2020, focusing on product-related inquiries and technical support. Additionally, Khan worked as an Inside Sales Representative from 2014 to 2015, where he engaged with potential clients and supported sales initiatives.
Experience at Verizon Wireless
Ilia Khan worked at Verizon Wireless as a Retail Sales Specialist from 2008 to 2013. During his five years in this role, he gained experience in customer service and sales, which contributed to his understanding of client needs and market dynamics. This foundational experience in retail sales helped shape his approach to product management and client engagement in his subsequent roles.
Educational Background
Ilia Khan has a diverse educational background. He studied at Arizona State University, where he earned a Bachelor's Degree in Supply Chain Management and a Minor in International Business from 2010 to 2014. Additionally, he attended the Universal Technical Institute-Motorcycle Mechanics Institute Division, where he studied Mechanics of Motorcycles and achieved certification as a Motorcycle Technician from 2007 to 2009. This combination of technical and business education supports his multifaceted approach to product management.
Short Tenure at Henkel Corporation
Ilia Khan briefly worked at Henkel Corporation in 2013 as a Supply Chain Analyst for three months and later as a Finance Analyst for two months in 2014. Although his time at Henkel was short, these roles provided him with insights into supply chain processes and financial analysis, further enhancing his skill set in product management.