Inez Cahyani
About Inez Cahyani
Inez Cahyani is a Program Manager at Medallia, specializing in business transformation through digital and consulting capabilities. She has a diverse background in consulting and technology, with previous roles at companies such as IBM, Synechron, and Accenture.
Current Role at Medallia
Inez Cahyani serves as a Program Manager at Medallia, a position she has held since 2020. In this role, she focuses on enhancing customer experiences through integrated customer experience (CX) solutions. Her responsibilities include managing programs that drive business transformation and ensuring alignment with organizational goals.
Previous Experience in Consulting
Inez Cahyani has extensive experience in consulting, having worked at multiple firms. She was a Consultant at IBM from 2014 to 2016 in Singapore, and later at Synechron from 2017 to 2018. Additionally, she held the role of Associate Consultant at Synechron for five months in 2016 and served as a Senior Consultant from 2019 to 2020. Her consulting roles involved leveraging technology and digital capabilities to enable business transformation.
Internships and Early Career
Inez began her career with internships that provided foundational experience in technology and quality assurance. She worked as a Quality Assurance Intern at Extentia Technologies Pte Ltd in 2012 for two months. In 2013, she completed three-month internships at Accenture as a Technology Consulting Intern and at SAP as a Business Development Intern. These roles contributed to her expertise in change management and agile methodologies.
Education and Academic Background
Inez Cahyani studied at Singapore Management University, where she earned a Bachelor of Science (BSc) in Information Systems and Strategic Management from 2010 to 2014. Prior to this, she attended Anglo-Chinese Junior College, where she completed her 'A' Levels in Science from 2008 to 2009. Her academic background has equipped her with the skills necessary for her roles in technology and consulting.
Expertise in Business Transformation
Inez possesses expertise in several key areas, including change management, design thinking, financial services, and agile methodologies. She specializes in enabling business transformation through digital and technology consulting capabilities. Her focus on customer experience solutions highlights her commitment to delivering value in her professional endeavors.