Irene Kuipers
About Irene Kuipers
Irene Kuipers serves as the Principal Research Operations for Data Analytics Solutions at Medallia, where she has worked since 2022. She has a diverse background in data analytics and customer service, with previous roles at companies like DHL Express and Ask.com.
Current Role at Medallia
Irene Kuipers serves as Principal Research Operations, Data Analytics Solutions at Medallia. She has held this position since 2022, contributing to the company for two years in the San Francisco Bay Area. In this role, she focuses on enhancing research operations and leveraging data analytics to support business objectives.
Previous Experience
Irene Kuipers has a diverse work history that includes various roles at Medallia and other organizations. She worked as a Customer Service Representative at DHL Express Nederland for three months in 2013. She also held multiple positions at Medallia, including Consultant for Text Analytics, Senior Analyst for Text Analytics & Social Solutions, Technical Program Manager for Data Analytics Solutions, and Senior Solutions Manager for Data Analytics Solutions, spanning from 2016 to 2022.
Educational Background
Irene Kuipers has a solid educational foundation. She studied at Ulenhof College, where she achieved Havo. She furthered her education at HAN University of Applied Sciences, earning a Bachelor's degree in Social Work. Additionally, she attended the University of California, Berkeley, where she completed the Essentials of Human Resource program in 2014.
Skills and Expertise
Irene Kuipers possesses expertise in data analytics and text analytics, gained through her various roles at Medallia. Her experience includes working as a Google Ads Quality Rater at ZeroChaos and as a Localization Specialist at Ask.com. These roles have equipped her with skills in customer service, program management, and solutions development.