Janani Mahalingam
About Janani Mahalingam
Janani Mahalingam is a Senior Director of Business Applications at Medallia, with over 25 years of experience in various roles across multiple companies, including ExaFort and Oracle. She specializes in designing and implementing customized ERP and CRM applications, demonstrating a strong track record in SaaS project completions.
Current Role at Medallia
Janani Mahalingam serves as the Senior Director of Business Applications at Medallia, a position she has held since 2021. In this role, she focuses on enhancing business applications to drive operational efficiency and improve stakeholder engagement. Her responsibilities include overseeing the design and implementation of innovative solutions tailored to meet the specific needs of the organization.
Previous Experience at ExaFort
Prior to her current role, Janani Mahalingam worked at ExaFort for ten years, from 2011 to 2021. She held two significant positions: Director of Business Development and Senior Director of Enterprise Applications Customer Success. In these roles, she specialized in SaaS projects, including the implementation and customization of various ERP and CRM systems such as NetSuite, Salesforce, SugarCRM, and ZenDesk.
Background in Database Architecture and Engineering
Janani Mahalingam has a diverse background in database architecture and engineering. She worked at Oracle in various capacities, including Database Architect and Solutions Specialist, from 1994 to 2001. Additionally, she served as a Senior Database Research Engineer at Loudcloud for one year. Her experience in these roles has contributed to her extensive knowledge of business systems and processes.
Education and Expertise
Janani Mahalingam holds a Bachelor’s degree in Mathematics from the University of Madras and a Master’s degree in Mathematics from Marshall University. Her educational background supports her expertise in designing and implementing customized ERP and CRM applications. She employs a holistic approach to business transformation, focusing on customer needs and operational efficiency.
Leadership and Team Development
Janani Mahalingam is adept at mentoring and motivating teams to achieve outstanding results. She fosters a collaborative and inclusive work culture, emphasizing the importance of teamwork in delivering effective solutions. Her leadership style is characterized by a strong customer focus and a commitment to driving measurable value for organizations.