Jennifer Benmekki
About Jennifer Benmekki
Jennifer Benmekki serves as the Director of Customer Success at Medallia, where she focuses on building strong client relationships and supporting her team. She has a diverse background in customer service and management, with previous roles at YogaWorks, North American Airlines, and T-Mobile.
Current Role at Medallia
Jennifer Benmekki serves as the Director of Customer Success at Medallia, a position she has held since 2021. In this role, she focuses on building strong client relationships and fostering a collaborative environment for her team. She emphasizes the importance of providing world-class service to drive success and adopts a partnership approach in her work.
Previous Experience at YogaWorks, Inc.
Prior to her current role, Jennifer worked at YogaWorks, Inc. as a Senior Manager from 2012 to 2015. During her three years in this position, she was responsible for overseeing operations and enhancing customer engagement strategies in New York, NY. Her experience at YogaWorks contributed to her expertise in customer success and team leadership.
Career Background in Retail and Aviation
Jennifer's career includes diverse roles in both retail and aviation. She worked at T-Mobile as a Retail Sales Manager from 2005 to 2012, where she managed sales operations across various locations for seven years. Additionally, she served as a Flight Attendant for North American Airlines from 2004 to 2005, gaining valuable customer service experience early in her career.
Educational Background at Hunter College
Jennifer earned her Bachelor's degree in Political Science from Hunter College, where she studied from 2005 to 2009. This educational background provided her with critical thinking skills and a solid foundation for her professional endeavors in customer success and management.
Personal Interests and Values
Outside of her professional responsibilities, Jennifer enjoys spending time at the beach, hiking trails, and exploring new local restaurants. She values building strong client relationships and champions her team to achieve their best work, reflecting her commitment to both personal and professional growth.